FAQ

We guarantee that you will receive the world’s highest quality shilajit. Our Shilajit resin epitomizes purity. Sourced from elevations above 17,000 feet in the Himalayan Range, it undergoes meticulous sun-drying, preserving all minerals in their natural form, resulting in mineral-rich shilajit. It contains no additives, sweeteners, or preservatives. It is 100% pure, with impurities carefully removed. Contact admin@mrshilajit.co.uk for more information on quality,

If you’ve just placed an order and need to request a cancellation, please contact us at admin@mrshilajit.co.uk as soon as possible, and we will make every effort to accommodate your request.

We understand that sometimes our products may encounter rough handling during transit. If your product has arrived broken or in poor shape, please email us at admin@mrshilajit.co.uk with your order number and a description of the issue, and if possible, include photos. We will promptly send out a replacement shipment to you.

If your order hasn’t been packed yet, we can generally assist with order changes. Please email us at admin@mrshilajit.co.uk with your request, and we will endeavor to make the necessary adjustments for you.

If your order is headed to the wrong address, please email us at admin@mrshilajit.co.uk promptly, and we will do our best to update your shipping address.

Refunds are typically processed and should appear on your statement within 5-7 business days. If you have any questions about your refund, please email us at admin@mrshilajit.co.uk.